Step-by-step: How to withdraw
Log in to your MAXWIN996 account and open the Withdraw page.
Confirm any active bonuses have met their turnover requirement — unfinished turnover blocks withdrawal.
Select your withdrawal method (DuitNow, online banking transfer, e-wallet).
Enter the amount within the daily and per-transaction limits shown.
Confirm the receiving account matches your registered name (KYC).
Submit the request. You'll get a confirmation and a tracking reference.
Funds arrive based on the operator's processing window plus your bank's clearing time.
Processing times
Method Operator processing Bank clearing
DuitNow See live withdrawal page Usually instant once processed
Online banking transfer See live withdrawal page Same-day on business days
E-wallet (TnG, Boost) See live withdrawal page Usually instant once processed
The current processing window is always posted on the live withdrawal page — always check there for the most accurate timing.
Why withdrawals get delayed — and how to avoid it
KYC incomplete: First withdrawals require name/ID verification. Complete this once during registration to clear all future withdrawals.
Bonus turnover not met: If you claimed a free credit or deposit bonus, you must complete the turnover before withdrawing. Check the bonus wallet.
Account name mismatch: The receiving bank account must match your registered MAXWIN996 name. No third-party transfers.
Daily limit exceeded: Larger wins may need to be split across multiple withdrawals over consecutive days.
Outside business hours: Some bank rails only clear on business days.
What documents do I need for KYC?
Usually your IC (front and back) and a recent selfie holding your IC. Some withdrawals over a certain threshold may require proof of address.
Can I withdraw to a different bank than I deposited from?
Yes, as long as the account is in your registered name. Third-party accounts are rejected for AML compliance.
How long does the first withdrawal take?
The first withdrawal includes KYC verification, so plan for slightly longer than subsequent withdrawals. Once verified, future withdrawals follow the standard processing window.
What if my withdrawal is rejected?
You'll be notified with the reason — usually KYC, turnover, or account-name mismatch. Open live chat for resolution.
Complete KYC during registration at MAXWIN996 to ensure smooth withdrawals from day one. Need help? Contact support .
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